Introduction

The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries—Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.^[1]

Supplier features

Support type

Battery services

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

4 years

Response time

Exchange shipped within 4-7 business days

Service method

Battery shipment

Additional information

includes one time battery replacement

Additional support option

Battery replacement

Care Pack type

Electronic

Warranty type

S

Logistics options

Courier pick up and return