Introduction

Core Assurance.
Gain peace of mind when your day-to-day device needs are covered to keep your fleet up and running. Get comprehensive protection, including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports and more with VisibilityIQ OneCare.

- Complete Assurance.
Fully comprehensive, includes accidental damage, functional failure and normal wear and tear, print head replacement, plus replacement device if beyond economical repair.

- 3-Day Repairs.
Three-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.

- 8x5 Tech Support.
Priority access to live-agent telephone technical support during normal business hours (8x5) no matter where customers are located.

- OS and LifeGuard for Android Security Updates.
Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

- VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners).
Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

Features

Product type

Renewal

Service time (hours x days)

8x5

Repair time

72 h

Number of years

2 year(s)

Compatibility

ET5XXX