Email: info@conxion.bePremier support from Extreme Networks,is a proactive,high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs,provide analysis and recommendations while building strong customer relationships,all focused on keeping your network performing at optimal levels.
| General | |
|---|---|
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service &Support | Extended service agreement - parts and labour - 1 year - on-site - response time:next business day (for requests before 2:00 p.m.) / Monday-Friday Technical support - phone consulting - 1 year - availability:24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday Training - 1 year - 4 incidents per year Technical support - monitoring - 1 year New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N:5720-48MXW |
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