Introduction

Extreme Networks Premier Services Provide You with a Personal Advocate who will Track Every Case from Beginning to End

Features

• Always-available, award-winning technical assistance
• High-touch, single point of contact
• Priority case queuing
• Comprehensive customer advocacy across the support spectrum, including service requests, product needs and information requests
• Expertise in networking trends and best practices via your support team

Specifications

Service	Extreme Networks EWPP Premier-Advanced Hardware Replacement
Response Time	4hr
Duration	1 Year