Introduction

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Performance

Product type

Headset

Wearing style

Head-band

Recommended usage

Calls/Music

Headset type

Monaural

Product colour

Black

Operating keys

Answer/end call, Mute, Volume +, Volume -

Volume control

Button

Control unit type

In-line control unit

Control type

Buttons

Foldable

Yes

Cable length

2.18 m

Cable colour

Black

Signal-to-Noise Ratio (SNR)

53 dB

Ports & interfaces

Connectivity technology

Wired

USB connectivity

Yes

USB connector

USB Type-A

Headphones

Ear coupling

Supraaural

Microphone

Microphone type

Boom

Microphone frequency

35 - 21000 Hz

Microphone sensitivity

-40 dB

System requirements

Windows operating systems supported

Yes

Mac operating systems supported

MacOS

Weight & dimensions

Width

111 mm

Depth

149 mm

Height

67 mm

Weight

32 g

Packaging data

Package width

190 mm

Package depth

32 mm

Package height

175 mm

Package weight

170 g

Packaging content

Cables included

USB Type-A, USB Type-C

Ear pad material

Leatherette