Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

- After the HP product warranty expires, continue to enjoy a door-to-door service including pick up, repair and return of the supported hardware for 1 year.

Features

Number of years

1 year(s)

Type

Pick-up&return

HP segment

Business

Supplier features

Support type

Pickup and return

Place of service

Offsite

Warranty coverage

Post warranty

Coverage details

Standard workdays - 9 hours

Duration

1 year

Response time

Repaired within 3-7 business days

Service method

Depot repair

Additional information

Excludes external monitor

Care Pack type

Electronic

Coverage period

12 month(s)

Warranty type

P

Logistics options

Courier pick up and return