Introduction

With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service. Organizations choose Premium Support for faster assistance and increased support engineer availability for critical issues.

Features

• Direct access to product experts
• Case management
• Online customer support portal
• Documentation and FAQs
• Hardware return and replacement
• 24x7 access to technical assistance centers
• Priority response to support inquiries

Specifications

Product Description	Palo Alto Networks Partner Enabled Premium Support - technical support - for Panorama - 5 years
Service & Support	Technical support
Service Included	Phone consulting
Full Contract Period	5 years
Service Availability	24 hours a day / 7 days a week
Software Title	Panorama
Licence Qty	100 devices
Licence Pricing	Prepaid