Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Product Supported |
Extreme Networks ISW-24W-4X |
Provided Support | Web Knowledge Base Access |
Parts Replacement | |
Phone Support | |
Repair | |
Web Support | |
Email Support | |
Service Duration | 1 Year |
Service Location | On-site |
Service Main Type | Maintenance |
Service Characteristic | Parts & Labour |
Service Response Time | Next Business Day - Parts and Labor |
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