Extreme Networks PartnerWorks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Product Supported |
Extreme Networks 8820-80C |
Provided Support | New Releases Update |
Parts Replacement | |
Web Support | |
Email Support | |
Phone Support | |
Repair | |
Web Knowledge Base Access | |
Service Duration | |
1 Year | |
Service Location | On-site |
Service Main Type | Maintenance |
Service Characteristic | Parts & Labour |
Service Response Time | 4 Hour - Part & Labor |