ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring,incident and problem management,proactive change and configuration management technical support,Operational Software updates and upgrades and advanced parts replacement with on-site labor for covered products according to particular levels of purchase.
General | |
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Service Included | Advance parts replacement |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Details | |
Service &Support | Extended service agreement - advance parts replacement - 1 year - on-site - response time:NBD Technical support - phone consulting - 1 year - availability:24 hours a day / Monday-Sunday Technical support - e-mail consulting - 1 year - availability:24 hours a day / Monday-Sunday Technical support - remote monitoring - 1 year New releases update - 1 year |
Compatibility Information | |
Designed For | P/N:5720-48MW |
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